Privacy & Cookie Policy
Model Of Privacy Policy
I. Explanation
This Privacy Policy is based on Article 13 of the General Data Protection Regulation and sets out the rights and obligations of the company towards the external persons whose personal data it processes, mainly in the context of online sales and marketing of goods and services.
II. About this privacy policy
This “Privacy Policy” regulates the processing of your personal data by the person responsible for the processing: Candlesand Belgium bv, Molenstraat 17 B, 2880 Bornem, 0780429633 (hereinafter: Candlesand Belgium).
Please read this Privacy Policy carefully. It contains essential information about how your personal data is processed and which cookies are used. By sharing your personal data on our Website www.candlesand.be , by contacting us by e-mail/by telephone, by submitting a question/complaint, you declare that you have taken note of this Privacy Policy and you expressly agree to content.
Article 1 – What data we process about you
1.1. Candlesand Belgium processes your Personal Data in the context of its activities. This concerns:
- Category 1 , based on cookies: your IP address and details about your visit to our Website;
- Category 2 , upon registration or via one of the entry forms on our Website: your surname and first name, possibly the name of your company and VAT number, address details, your e-mail and any other information that you provide us in the free entry field;
- Category 3 , if you call or e-mail us: your e-mail address and/or telephone number, as well as the data that you provide yourself;
- Category 4 , when subscribing to our newsletter: your e-mail address;
- Category 5 , when placing an order: your name and first name, possibly the name of your company and VAT number, address details and your e-mail.
1.2. Candlesand Belgium can collect your Personal Data in different ways:
- through your registration and use of the Website;
- our Website uses cookies and similar techniques to collect some personal data. For the provisions regarding the use of cookies, see Article 7.
Article 2 – What we use your personal data for
2.1. General Purposes:
Category 1 : maintaining and improving our Website and including Personal Data in anonymous statistics, from which the identity of specific persons or companies cannot be traced, with the legal basis of your explicit prior consent on your first visit to our Website;
Category 2 and 3 : being able to answer the question you have asked on the legal basis of your explicit, prior consent online and our legitimate interest in telephone contact;
Category 2, 3 and 4: direct marketing, newsletters, promotions and promotions by Candlesand Belgium itself, with the legal basis of our legitimate interest with regard to existing customers or your explicit, prior consent if you are not yet a customer of Candlesand Belgium . You can indicate at any time that you no longer wish to receive our newsletters via the opt-out option in our newsletters or by contacting us directly by e-mail or telephone;
Category 5 : the delivery and invoicing of products or services ordered by you, with the legal basis of executing an agreement that you have requested and for which the processing of your Personal Data is necessary because the law requires this or because Candlesand Belgium has a legitimate interest in doing so.
1.2. direct marketing:
We also use your personal data for direct marketing, but only if you give us your explicit consent (“opt-in”) or if you are one of our existing customers.
You can withdraw your consent to direct marketing at any time, without cost and without having to give a reason. All our emails contain a special unsubscribe link at the bottom of this email.
Article 3 - How we share your data with third parties
We do not pass on your Personal Data to third parties, except with your prior consent.
If we ever stop or transfer our activities to someone else, for example because we go bankrupt or sell our activities, this may mean that your Personal Data will be transferred to third parties who will take over all or part of our activities. In that case Candlesand Belgium will always inform you in advance as much as possible, but you understand that this is not technically or commercially feasible under all circumstances.
In rare cases, we may be required to disclose Personal Information pursuant to a court order or to comply with other mandatory law or regulation. We try to inform you in advance to the best of our ability, unless this is not possible for legal reasons.
Article 4 – How long we keep your personal data
We keep your Personal Data for as long as this is necessary in function of the purposes of the processing. We must keep your billing information for at least 7 years after the last billing date for legal reasons.
Article 5 – your rights
You have the right to take cognizance of your personal data and the use we make of that personal data at any time free of charge. You have the right to request us to correct, supplement or delete your personal data. In a number of cases listed in the GDPR (General Data Protection Regulation), you may also request that the processing of your Personal Data be restricted. You have the right to object to the processing of your personal data if you have serious and legitimate reasons for doing so which go beyond our need to process your data. You also always have the right to object to the use of personal data for direct marketing purposes, even without having to state a reason. You have the right to request your Personal Data in digital and legible form and/or to have it transferred to other responsible parties to another service provider of your choice. To the extent our processing is based on your prior consent, you have the right to withdraw that consent.
You can exercise your rights by e-mail to info@candlesand.be or by post to Molenstraat 17 B, 2880 Bornem, Belgium.
You have the right to lodge a complaint with the Belgian Data Protection Authority:
Printing press street 35
1000 Brussels
Phone : +32 (0)2 274 48 00
contact@apd-gba.be.
If necessary, you can also go to the civil court to claim compensation.
Article 6 – How we protect your personal data
We have taken the appropriate technical and organizational security measures to guarantee the security of your personal data. Under no circumstances can Candlesand Belgium be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.
Article 7 – Cookies
Our Website uses cookies and similar technologies. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website. Without your prior consent, we only place the purely functional cookies that are necessary for our website to work correctly. For all other cookies we first ask for your permission.
The cookie list below gives you an overview of the cookies that our Website uses.
Cookie list
A cookie is a small text file containing data that a website (when a user visits it) wants to store on your device in order to remember information about you, such as your language preference or login information. These cookies are set by us and are called internal cookies. In addition, we use external cookies, namely cookies from a different domain than where you are located. We use the cookies and other tracking technologies for the following purposes:
Strictly necessary cookies
These cookies do not store any personally identifiable information, but are necessary for our Website to work and cannot be disabled for this reason. In most cases, these cookies are only used when you request a service, for example registering your privacy settings, logging into our Website or filling out a form. You can set your browser to block or warn you about these cookies, but some parts of our Website will not work.
| Name | Origin | Function | Storage Time |
| Elementor | https://elementor.com/ | This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time. | Never |
| cookielawinfo-checkbox-necessary | https://www.cookieyes.com/ | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Necessary” category . | 1 Year |
| CookieLawInfoConsent | https://www.cookieyes.com/ | Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. | 1 Year |
| cookielawinfo-checkbox-performance | https://www.cookieyes.com/ | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category “Performance”. | 1 year |
| cookielawinfo-checkbox-analytics | https://www.cookieyes.com/ | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. | 1 year |
| cookielawinfo-checkbox-functional | https://www.cookieyes.com/ | The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category “Functional”. | 1 year |
| cookielawinfo-checkbox-advertisement | https://www.cookieyes.com/ | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Advertisement” category . | 1 year |
| cookielawinfo-checkbox-others | https://www.cookieyes.com/ | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category “Others”. | 1 year |
| _ga | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | 1 day | |
| _gat_gtag_UA_208643469_1 | Set by Google to distinguish users. | 1 minute | |
| weglot_wp_rocket_cache | https://weglot.com/ | Weglot’s first layer of machine translation gave us an instantly multilingual website. | session |
| _gid | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | 1 day |
If you notice that other cookies are placed via our Website, we thank you for informing us immediately, so that we can make the necessary adjustments.
We provide you with as much information as possible about cookies placed by third parties. If you still want to know more, we would like to refer you to the privacy statements of these parties on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties.
On your first visit to our Website you will be asked to accept our cookies. Afterwards you can manage your choices yourself at any time.
If you have any further questions or comments about the processing of your Personal Data, please contact us by e-mail at info@candlesand.be, by post to Molenstraat 17 B, 2880 Bornem, Belgium or via our contact form on our Website.
You can also find more information about cookies at: http://www.allaboutcookies.org/ .
More information about online behavioral advertising and online privacy can be found here: http://www.youronlinechoices.eu/ .
If you notice that other cookies are placed via our Website, we thank you for informing us immediately, so that we can make the necessary adjustments.
We provide you with as much information as possible about cookies placed by third parties. If you still want to know more, we would like to refer you to the privacy statements of these parties on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties.
On your first visit to our Website you will be asked to accept our cookies. Afterwards you can manage your choices yourself at any time.
If you have any further questions or comments about the processing of your Personal Data, please contact us by e-mail at info@candlesand.be, by post to Molenstraat 17 B, 2880 Bornem, Belgium or via our contact form on our Website.
You can also find more information about cookies at: http://www.allaboutcookies.org/ .
More information about online behavioral advertising and online privacy can be found here: http://www.youronlinechoices.eu/ .
If you notice that other cookies are placed via our Website, we thank you for informing us immediately, so that we can make the necessary adjustments.
We provide you with as much information as possible about cookies placed by third parties. If you still want to know more, we would like to refer you to the privacy statements of these parties on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties.
On your first visit to our Website you will be asked to accept our cookies. Afterwards you can manage your choices yourself at any time.
If you have any further questions or comments about the processing of your Personal Data, please contact us by e-mail at info@candlesand.be, by post to Molenstraat 17 B, 2880 Bornem, Belgium or via our contact form on our Website.
You can also find more information about cookies at: http://www.allaboutcookies.org/ .
More information about online behavioral advertising and online privacy can be found here: http://www.youronlinechoices.eu/ .
If you notice that other cookies are placed via our Website, we thank you for informing us immediately, so that we can make the necessary adjustments.
We provide you with as much information as possible about cookies placed by third parties. If you still want to know more, we would like to refer you to the privacy statements of these parties on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties.
On your first visit to our Website you will be asked to accept our cookies. Afterwards you can manage your choices yourself at any time.
If you have any further questions or comments about the processing of your Personal Data, please contact us by e-mail at info@candlesand.be, by post to Molenstraat 17 B, 2880 Bornem, Belgium or via our contact form on our Website.
You can also find more information about cookies at: http://www.allaboutcookies.org/ .
More information about online behavioral advertising and online privacy can be found here: http://www.youronlinechoices.eu/ .
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@candlesand.be or by mail using the details provided below:
Candlesand Belgium bv
Molenstaat 17B, 2880 Bornem, Belgium
